Refund Policy
Last Updated: 19-03-2025
1. Eligibility for Refunds
Refunds may be granted under the following conditions:
- If a technical issue prevents you from using the AI generation service, and we cannot resolve it.
- If an accidental duplicate payment occurs.
- If a subscription is canceled within 24 hours of purchase and no usage has occurred.
2. Non-Refundable Cases
We do not offer refunds for:
- Successfully generated AI images or used credits.
- Subscription fees after 24 hours of purchase.
- Issues caused by user error or lack of understanding of the service.
3. Requesting a Refund
To request a refund, contact our support team at taster1984@gmail.com with:
- Your order details.
- The reason for your refund request.
- Any relevant screenshots or proof.
4. Processing Refunds
- Approved refunds will be processed within 7-10 business days.
- Refunds will be issued using the original payment method.
- If a refund cannot be processed via the original payment method, we will provide an alternative
solution.
5. Changes to This Policy
Luneuro.net reserves the right to modify this Refund Policy at any time. Continued use of our services after
changes constitutes acceptance of the revised terms.
6. Contact Us
For refund-related inquiries, contact us at: taster1984@gmail.com